Field Notes is not really a shop. It is a quarterly publication that happens to have a counter at the front. Each issue is held back to a print run of around six hundred, posted free to members, and stocked at the Crown Street floor in the same fortnight.
This is an inconvenient way to run a retail business. We know. The retail consultants we have refused to hire have said as much. The reasoning, plainly stated, is this: we want every object on the shelf to be one we have spent time with, by a maker we have written about, in an issue we have edited. If the object is not editable, it is not stockable.
The consequence is a small shop. Around two hundred objects, all of which we can tell you something useful about. There is no online ordering. There is no fast shipping. There is no fast anything.
What there is, instead, is a quarterly. We post it to members the second Monday of March, June, September, and December. We open the shop floor that morning at 11am, with the new pieces in the window. If you have read the issue first, you will recognise everything. If you have not, the floor staff will hand you a copy with your wrap.
The pieces sell because they are worth selling, and they sell out because there are not many of them. We do not restock between issues. That is a deliberate decision, not a supply problem. It is the only way we know how to run this kind of place.